Privacy Policy
BGV Massage & Wellness
Effective Date: October 9, 2026
At BGV Massage & Wellness, we respect your privacy and are committed to protecting the personal information you share with us.
1. Information We Collect
When you visit our website, complete a contact form, submit a Facebook or Instagram advertisement form, or inquire about our services, we may collect:
Full name
Email address
Phone number
Appointment preferences
Information you voluntarily provide about your massage needs or questions
Additional information may be collected when scheduling appointments through our booking platform, including information needed to provide massage therapy services.
2. How We Use Your Information
We use your information to:
Respond to inquiries about our services
Contact you regarding appointment availability and scheduling
Provide information about introductory offers you have requested
Manage appointments and customer service
Send promotional communications when you have provided appropriate consent
Improve our website, advertising, and customer experience
3. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help operate our business, including website hosting, online scheduling, payment processing, and advertising platforms.
These providers process information in connection with the services they provide.
We may also disclose information when required by law.
4. Facebook and Instagram Lead Forms
When you submit your information through a BGV Massage & Wellness advertisement on Facebook or Instagram, we use the information to respond to your inquiry, discuss appointment availability, and provide details about the offer you requested.
Submitting a lead form does not automatically enroll you in ongoing promotional emails or text messages.
5. Website Analytics and Cookies
Our website and advertising platforms may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.
You can manage certain cookies through your browser settings and any cookie preference tools available on our website.
6. Protecting Your Information
We take reasonable measures to protect personal information against unauthorized access, use, or disclosure.
However, no electronic storage or internet transmission method can guarantee complete security.
7. Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal obligations.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
You may also unsubscribe from promotional emails using the unsubscribe instructions provided in those messages.
9. Third-Party Services
Our website may contain links to third-party services, including online booking and social media platforms.
These services have their own privacy policies, and we encourage you to review them.
10. Changes to This Policy
BGV Massage & Wellness may update this Privacy Policy to reflect changes in our business practices or applicable requirements.
Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
BGV Massage & Wellness
Elgin, Illinois
Phone: 224-276-6797
Website: https://bgvmassageandwellness.com